Concierge Resolution has a broad-spectrum background in resolving legal disputes, with special emphasis on assisting parties to construct creative and personalized solutions to the unique issues raised in complex, multi-party conflicts.
In the simplest of terms, Mediation gives you power to get as close to a “fair” resolution of conflict as possible. In approaching the Mediation process, it is important to remember that “fair” is a subjective concept—it means something different to each participant. Each person brings into the room his or her own expectations and disappointments, hopes and needs, past hurts and future goals.
In Mediation, each participant has the opportunity to tell his or her story and to be fully heard, and after listening respectfully to the other participants, to decide if there are areas of agreement or compromise that can eventually lead to resolution of the larger problems that made the Mediation necessary. By being an active participant in Mediation, each person is empowered as an integral part in the process that allows them all to move forward and away from conflict and fighting that can otherwise undermine peace of mind and destroy relationships.
In choosing mediation, you choose to participate, and you decide how to resolve your dispute. We facilitate communication and assist participants with negotiation and creative thinking, in a safe, comfortable environment where opportunities to resolve the dispute are optimized.
Mediation is a relatively inexpensive way for individuals to take back their power that may have been sapped by the disputes in their lives, and to become a part of the solution. People who have not previously been involved in lawsuits are often shocked at the reality of the costs, financial and personal, associated with litigation. After decades as attorneys litigating on behalf of clients, Joyce and Kathy have first-hand knowledge of the many costs of litigation, and the value of mediation.
Virtually every dispute involves a relationship -- whether it’s commercial or personal -- business or family or both, and a feeling of being wronged and wanting justice for that wrong. Mediation is an alternative system that facilitates participants deciding how to resolve their issues.
Joyce and Kathy work closely with you and your attorneys (if you retained attorneys or are actively litigating) outside the courts, to facilitate a collaborative process and a way forward that you can abide. You control the outcome and can end the dispute or determine strategies to work towards its resolution.
© Concierge Resolution 2017